Privacy Policy

Last updated: 25/09/2025

Big Five Tech SL («we», «us», or «our») is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information. By visiting our website or using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us, such as your name, email address, mailing address, and phone number. You may provide this information when you:
– Create an account
– Contact us for support
– Subscribe to our newsletter
– Participate in surveys, contests, or promotions
– Make purchases through our website

1.2. Usage Information

We automatically collect information about how you access and use our website and services. This may include your IP address, browser type, operating system, and referring URLs. We may also collect data on your activity within the site, such as pages visited, links clicked, and content interactions.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our site. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for purposes including, but not limited to:

2.1. Providing and improving our services
2.2. Communicating with you, including sending newsletters, promotional emails, and updates
2.3. Personalizing and tailoring your experience
2.4. Responding to your inquiries, comments, or questions
2.5. Conducting research, surveys, and user behavior analysis
2.6. Protecting our rights, property, and safety, as well as those of our users

3. How We Share Your Information

We may share your information in the following ways:

3.1. With Service Providers

We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, hosting, data analysis, email delivery, and customer support.

3.2. With Affiliates

We may share your information with our affiliated companies when necessary for the purposes described in this Privacy Policy.

4. Your Rights and Choices

You may exercise certain rights regarding your personal data, including the right to access, correct, delete, or object to the processing of your information. To learn more about your rights and how to exercise them, please contact us using the information provided at the end of this Privacy Policy.

5. Information Security

We take reasonable measures to protect your personal information from loss, theft, unauthorized access, and disclosure. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective once posted on this page. We encourage you to review this policy periodically to stay informed of any updates.

7. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, you can contact us at:

Big Five Tech SL
[email protected]
Calle de Alfonso XII 20, 1st Floor, 28014 Madrid, Spain

Thank you for trusting Big Five Tech SL.