The Operating Principles That Define Orbitant
Principles are not slogans or motivational posters on a wall. They are the backbone of how we think, decide, and operate every single day at Orbitant.
These principles outline what “good” looks like here: what we expect from ourselves, how we collaborate, and how we make decisions when things become complicated. They are the practical translation of our values into action, and they form the foundation of everything we build.
People and Performance: Building a Culture of Ownership
The foundation of any great company is its people. Not as resources, but as responsible professionals who own their work and grow continuously.
1. Trust people radically, and hold high standards
We believe autonomy works when expectations are clear, and performance is real. We trust the team to build the company, and we expect everyone to grow, take ownership, and deliver at a high level.
No low performers. No passengers. Growth is a shared responsibility.
2. Continuous learning is part of the job
Learning isn’t a side activity; it’s core to our identity. Talks, DevRel, tech radar, katas, mentoring, training, conferences—we grow because our people grow.
Curiosity is our most durable competitive advantage. Making mistakes is allowed and supported, provided lessons are learnt.
We are not aiming for perfection; we are striving to be better every single day.
FELIPE POLO
CEO at Orbitant
Strategy and Simplicity: Clarity as a Competitive Advantage
Complexity kills companies. Clarity builds them. We design for simplicity at every level, from strategy to execution.
3. Strategy comes first
We don’t move until we know why we’re moving. We stick to our value proposition, say no to projects that don’t fit our ICP, and avoid distractions disguised as opportunities.
Clarity of strategy drives clarity of execution.
4. Simplicity is a structural requirement
Complexity is operational debt. Simplicity makes us faster, clearer, and more resilient. We keep roles, processes, goals, and communication as simple as possible. And then simplify again.
5. Value over effort
We measure impact, not hours. We invest in what creates value: paid discovery, quality standards, best practices from day one, effective delivery, and meaningful outcomes.
Busy work is not work.
Complexity is operational debt. Simplicity makes us faster, clearer, and more resilient.
FELIPE POLO
CEO at Orbitant
Systems and Resilience: Building for the Long Term
Great companies don’t depend on heroes. They depend on systems that work when people aren’t looking.
6. Build systems that make you redundant
If a process depends on a single person, it’s not a process. We document, template, automate, and standardize.
From ERP dashboards to tech standards to structured decision-making. The goal is operational autonomy at every level.
7. Build an antifragile company
We design the business to benefit from uncertainty, not suffer from it. Flexible capacity via partners, geographic arbitrage, smart debt, strong cash practices, clear strategy, and simple operations.
We diversify our customer base, create processes and systems, remove bottlenecks, and single decision points to build autonomy. Resilience is good; antifragility is better. We are built to last.
Trust and Transparency: How We Work Together
Trust isn’t given: it’s built through consistent transparency, both internally and externally.
8. Transparency builds trust
We share numbers, context, decisions, and the journey behind them. Transparency aligns teams, accelerates learning, and strengthens relationships.
Internally, it’s one of our strongest assets. Externally, it must become one of our signatures.
9. Build trust before pipeline
We don’t sell; we build relationships. Our best marketing is our work: solid practices, transparency, technical excellence, and reliability.
Long-term trust beats short-term revenue. Always.
10. Use data to decide, and people to understand
Numbers reveal patterns; conversations reveal truth. We use billability, utilization, margins, and satisfaction data to guide decisions. Moreover, we combine it with listening, context, and judgment.
Data informs; people decide.
Long-term trust beats short-term revenue. Always.
FELIPE POLO
CEO at Orbitant
This Is Our Commitment
We’re not a family. We’re a professional community that works together with respect, ambition, and shared responsibility.
Perfection isn’t the goal: consistent improvement is. Every day, we aim to be better than yesterday.
The company we’re building isn’t just any company. It inspires, learns, and leaves a mark.
This manifesto is our foundation. The rest, we’ll build together.
